Advanced SearchOpens new dialog
Search Tips
Screen Reader users press enter to select a Filter by category.  Filter by category

Device Lock Removal (Samsung)

Published 10/21/2016 03:16 PM   |    Updated 10/21/2016 03:37 PM

All Android devices may have to have the Google account removed from the device. How to remove a Google account from your device:

  1. Open the Settings menu on your device
  2. Under "Accounts," touch the name of the account you want to remove.
  3. If you're using a Google account, touch Google and then the account.
  4. Touch the menu icon in the top right corner of the screen.
  5. Touch Remove account

Samsung devices use Samsung’s Find My Mobile feature. How to remove Samsung Find My Mobile:

There are two way you can deregister from the Find My Mobile service:

  1. If you still have the device, you can simply remove your Samsung Account: Settings > Accounts > Samsung Account > tap Samsung Account ID (the email address) > Remove Account.
  2. If you no longer have your device, you can deregister by accessing the Find My Mobile website, and selecting the device from the Registered Devices list. Just click the trash bin icon and accept the disclaimer.

Please note that if you deregister your device, you will no longer be able to control that device remotely via Find My Mobile unless you sign in with a Samsung Account again.

Was this answer helpful?