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Results 1 - 13 of 13
  1. Registering for a My Account Profile Registering for a My Account profile makes it easy to manage your account online by providing access to your bill, usage history, mobile numbers and devices. With a My Account profile, you're... Date Updated: 10/05/2016
  2. Payment Extensions - Additional Time to Pay Your Bill If you need more time to pay your bill, you can request a payment extension online , by phone and, soon, through the My C Spire app . An approved payment extension will extend your payment due... Date Updated: 11/04/2016
  3. Viewing the Details for Each of Your Lines When you manage your C Spire account online, you can view the billing and usage details for each of your lines. Sign in to your online account and look in the Do column on the right side of the... Date Updated: 06/02/2016
  4. Lost or Stolen Device If your device is lost or stolen, contact us as soon as possible by calling 1-855-CSPIRE5 (277-4735). From the time we're notified, we'll automatically reject any calls or usage made from your... Date Updated: 11/29/2016
  5. Who Can Access Your C Spire Account There are three levels of access for a consumer account: Account Holder Authorized Signer Subscriber Account Holder – The Account Holder is the person responsible for paying the bill and can perform... Date Updated: 01/07/2016
  6. Your Billing and Payment History When you manage your account online, you have access to 18 months of billing and payment history. This means you can view and print copies of the last 18 bills and see the dates, amounts and type of... Date Updated: 11/29/2016
  7. Short Codes For Account Information Dial these short codes from your C Spire phone for account information. You can check your minutes used, hear your balance and pay your bill. Date Updated: 05/15/2017
  8. Disconnecting Your Service We don't want you to go! Sometimes, though, it's unavoidable, and we understand. But, if you're disconnecting because you're unhappy with your C Spire service, we hope you'll give us a chance to... Date Updated: 04/25/2017
  9. Top Troubleshooting Tips Date Updated: 10/06/2016
  10. Stop Getting a Paper Bill When you register to manage your account online , you can choose whether you would like to receive your bill by email or regular postal mail. You can also change this setting at any time. Here's how... Date Updated: 05/27/2016
  11. Top Account and Billing Tips Date Updated: 09/01/2016
  12. Definition of Charges, Taxes & Fees CHARGES RELATED TO SERVICE Activation Costs are charges that may be assessed at the establishment of service representing the costs for equipment (including applicable taxes), an activation fee, and... Date Updated: 11/03/2016
  13. Getting Your Deposit Back If you paid a deposit at the time you signed up for service, you're eligible to receive that deposit back after 10 months where your account remains in good standing, meaning that service was never... Date Updated: 11/01/2016